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Frequently Asked Questions

Why isn't my chapter showing up in the Chapter Search? 

If your chapter is not appearing on the NHSDA website, there are several possibilities:

A. If you are unable to locate your chapter in the Chapter Search, please try being less specific in your search. For example, if you attend Pretend High School for the Arts in Silver Spring, MD, try typing just the word "Pretend" in the school name field, and leaving the City and State fields blank as you run your search.

B. If the NDEO Institutional Membership affiliated with your NHSDA chapter has at any point expired, your chapter has automatically closed. Please contact an NDEO staff member ( for assistance. We will reactivate your chapter for you. Please do not complete a new chapter application if your school has a previously active chapter in our online system

C. If you have not previously applied for a chapter of the NHSDA, please follow the instructions below to do so:

  • The main contact for Institutional Membership must log into their NDEO account.
  • Select "Start A Chapter" from the top menu.
  • At the top of the page, click "Apply to Start A Chapter."
  • Complete the Chapter Application and press save.
  • You will receive an email within 1-2 weeks confirming that your chapter has been approved.

How do I retrieve my username and password if I have forgotten it?

If you have forgotten your username or password, please email

How do I induct students?

When you have received the email confirmations for all of the students for the current induction cycle: 

  1. Log in to your NDEO Account to Induct Students
  2. Click on Manage NHSDA Chapter(s) in your Dashboard
  3. On the next page click on Manage Chapters
  4. Click on the chapter where you would like to process inductions
  5. Click on the Blue INDUCT STUDENTS HERE button at the top of the page. You will see a list of students who have applied for induction.
  6. Enter the GPA and Points in the boxes provided for the corresponding student you are inducting.
  7. Select the type of induction you would like give the student: Induction with Self-Print Certificate ($8), Induction with Mailed Certificate ($12), or Induction + Graduation with Honors ($30.50)* and then click on the Pay Fee? checkbox next to the names of students you are inducting
    • *Induction + Graduation with Honors is given to Seniors who haven't been inducted yet and the Chapter Sponsor would like to give them Graduation with Honors and Induct them at the same time
  8. Click on ADD ALL CHECKED INDUCTIONS TO CART. A pop-up will appear and you can either induct more students, add cords/pins to your cart, or check out Pop-Up After Adding Inductions to Cart
  9. OPTIONAL: Below the list of names, you will be able to add pins and cords to your order. Add the quantity you would like to order and click ADD TO CART. Once you have added the correct number of pins and cords (optional step), click GO TO CART AND CHECKOUT. ;
  10. Your Shopping Cart will appear, please check to make sure nothing is missing and at this time you can select if you would like the items to be billed to chapter so the institution will be listed on the invoice. Students will not be inducted until the fees are paid.
  11. After making sure everything looks good click the Checkout button at the bottom of the screen.
  12. If you ordered items that will be shipped please fill out the Shipping Information and then click Continue at the bottom of the page
  13. In the Payment section you can pay with Credit Card or you can click on Bill Me if you need to get the invoice approved before paying. Students will not be inducted until the fees are paid. Follow the on screen directions for Bill Me to print the invoice. Outstanding invoices can be viewed in your NHSDA portal

I have students who are ready for induction, how do they apply online?

Before you can approve your students for induction, they will need to apply for induction online by following the steps below:

  1. Go to the NHSDA website.
  2. Select “Apply for Induction” from the menu at the top of the page.
  3. Complete the Member Signup Form by filling out your general information, address and other contact information, and creating a username and password.
  4. In the “NHSDA Chapter Name” box, type in the name of your school or studio.
  5. Click “Search.”
  6. Scroll down and locate your chapter in the list of schools. Once you find the correct chapter, click the name of the NHSDA Chapter to and then click on the gray apply for induction button.
  7. Enter your Graduation year.
  8. Upload point tracking worksheet or transcript if requested by the Chapter Sponsor.

How do I access a list of all applicants and inductees in my chapter?

You can view a list of all students who have applied for induction into your chapter by following these steps:

  1. After logging into your NDEO account, click on Manage NHSDA Chapters.
  2. Once you get to the NHSDA Portal scroll down until you see 'Student Roster'.
  3. There you can sort by induction/graduation with honors date, name, and status.

How do I purchase pins and cords for previously inducted students?

Once the chapter sponsor is logged into their account they will go to the NHSDA portal and you can order cords and pins there.

How long do NHSDA items take to ship?

NDEO guarantees shipment of items within 3 weeks of the date of payment. Expedited shipping may be offered for an additional fee, but is not always available. Please contact to request expedited shipping.

How do I request an invoice?

Please place your order online before emailing to request an invoice.

Does NDEO accept purchase orders as payment?

NDEO’s policy is that payment must be received in full before certificates or merchandise will be shipped. A purchase order is not considered payment; a check or credit card payment must be received in order for NDEO to ship NHSDA certificates or merchandise. If you have questions or need to request a special arrangement based on your school’s purchasing policies, please contact our Director of Finances Vilma Braja at . Special arrangements may be made on a case-by-case basis and only in rare circumstances. Any special arrangement will result in a delay to your order, so please contact us at least one to two months in advance of your induction or graduation date to get the process started.

My chapter certificate has an error on it, what do I do?

To request a replacement chapter certificate please contact, please note that all reprinted/replacement chapter certificates cost $4. The cost stays the same even if you are requesting a PDF version of the certificate.

For additional questions, please email